Welcome to my poorly maintained personal website! I’m Corbin Forrester, a detail-oriented IT professional with over 4 years of experience in technical support, system administration, and IT project management. I have a Master's in Science in Network Technology and a Bachelor's in Science in Industrial Technology. Currently, I work as a Tier 2 Help Desk Specialist at the Social Security Administration, where I provide advanced technical support for over 50,000 endpoints in a Public Trust environment. My role involves resolving complex hardware, software, and network issues, mentoring junior staff, and ensuring seamless IT operations.
Download CV LinkedinThe master of science in network technology emphasizes advanced topics in computer networking, including network infrastructure, design, simulation, deployment, administration, monitoring, optimization and security. It also focuses on web technologies and services and considers the underlying technologies used to retrieve, process, store and analyze data in organizations. Students learn advanced technical problem-solving skills in high-technology environments.
My thesis will be published here soon, titled Testing Multipath TCP and Congestion Controls on the Linux 6.8 Kernel in a Proxmox Hypervisor
The industrial technology program prepares technical- and/or management-oriented professionals for employment in business, industry, education, and government whose duties and responsibilities primarily involve the management, operation, and maintenance of complex technological systems.
Students develop a combination of technical, business and communication skills that allow them to succeed and lead in their respective disciplines.
Install, configure, and support an organization’s Internet-connected workstation and server systems. Analyze, test, troubleshoot, and evaluate software and service installations. Plan, implement, and monitor networking, compute, and storage systems with virtualization and Cloud platforms.
Diagnose errors or technical problems with customer computers and networks and determine proper solutions
Mobile and remote technical support for residential clients and small businesses
Experience working with local MSP using Datto RMM and providing onsite support.
EEM Asset Refresh technician. Scheduled 30+ state employees a month to update their computers.
Backed up data and configurations for old endpoint and transferred to new endpoint
Handled any technical issues with the freshly deployed devices.
Call previous donors and clients for donations
Solicit donations using the three ask method
Can handle over 25 calls an hour and an average donations at $50/hr.
Provided academic help on 10+ class in the Durham Tech IT program
Completed training to be a peer academic tutor and wrote an essay on effective study habits of remote learning adult students based on peer-reviewed scholarly articles.
Constructed announcements and events posting for NCCU website
Reviewed Dialogflow requirements for integration into NCCU website
Learned fundamentals of Acquia Dev Desktop and Drupal to manage a website and build a block module
Windows 10 Repair and Reset
Point to Point network connection install
Microsoft Command Line
Linux Command Line
Microsoft Windows Powershell
Hardware and Software Tech Support
Microsoft Windows Active Directory
Fundamental HTML and PHP experience
VMware vSphere
ESXi
VMware vCenter Server
I spend free time playing PC video games, practicing IT labs such as AWS and Linux, and moderate amount of exercise including resistance training and biking.